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Architecture and Patterns for IT Service Management, Resource Planning, and Governance, 2nd Edition
book

Architecture and Patterns for IT Service Management, Resource Planning, and Governance, 2nd Edition

by Charles T. Betz
November 2011
Intermediate to advanced content levelIntermediate to advanced
480 pages
14h 31m
English
Morgan Kaufmann
Content preview from Architecture and Patterns for IT Service Management, Resource Planning, and Governance, 2nd Edition

References

1. Agile Alliance. Agile Manifesto and Principles. [4/13/2011]; Available from: http://agilemanifesto.org/principles.html; 2001.

2. Aitken I. Value-driven IT management. Oxford: Butterworth-Heinemann; 2003.

3. Akera A. Edmund Berkeley and the Origins of the ACM. Commun ACM. 2007;50(5):31–35.

4. Ambler SW, Sadalage PJ. Refactoring databases: evolutionary database design. Harlow, U.K.: Addison-Wesley; 2006.

5. Anderson DJ. Kanban: Successful Evolutionary Change for your Technology Business. Sequim, WA: Blue Hole Press; 2010.

6. Austin RD, Nolan RL, O’Donnell S. The adventures of an IT leader. Boston, Mass: Harvard Business Press; 2009.

7. Behr K, Kim G, Spafford G. Information Technology Process Institute. The visible ops handbook: ...

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Publisher Resources

ISBN: 9780123850171