Chapter 20
Using Evaluation
Results
James D. Kirkpatrick and Wendy Kayser Kirkpatrick
In This Chapter
This chapter presents the idea that unless evaluation results are effectively used, you have likely expended a lot of energy but have stopped just short of realizing the ultimate purpose of training and learning—to improve organizational effectiveness. Upon completion of this chapter, you will be able to
- identify the results most meaningful to each key partner group
- approach each audience in the most effective way to share relevant results with them
- use results to improve the effectiveness of training program delivery, on-the-job application, ...
Get ASTD Handbook of Measuring and Evaluating Training now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
