James D. Kirkpatrick and Wendy Kayser Kirkpatrick
In This Chapter
This chapter presents the idea that unless evaluation results are effectively used, you have likely expended a lot of energy but have stopped just short of realizing the ultimate purpose of training and learning—to improve organizational effectiveness. Upon completion of this chapter, you will be able to
- identify the results most meaningful to each key partner group
- approach each audience in the most effective way to share relevant results with them
- use results to improve the effectiveness of training program delivery, on-the-job application, ...