CHAPTER 9

Partner With Business to Become Trusted Advisors

No matter where you are in the world, the expectation of learning and development is the same. When I asked Zhang Yuzhen, one of my clients and president of Sinopec Shengli Training, “Is training valued in Sinopec?” he started with a look of surprise as if he couldn’t believe I’d asked the question. Uttering a very deep “ho, ho, ho,” he brightened the room with his wide grin and said, “Yes, of course! Our trainers serve an invaluable role to improving performance, leading us through enterprise changes, and ensuring that our organization achieves its goals!”

Studies by Bersin demonstrate that organizations with a strong learning foundation in place tend to significantly outperform their ...

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