CHAPTER 30

Evaluation Methods

You can use several methods to evaluate training or other services you offer to improve performance or help your organization achieve its strategic goals. Evaluations can help you establish a framework for defining the value of learning for your organization. Most organizations have an evaluation process in place that’s based on either the Kirkpatrick Four Levels or the Phillips ROI Methodology. Both techniques are well researched and proven.

As a trusted advisor, you will need to select, design, and recommend an evaluation method to your senior leaders if your organization doesn’t have one in place already.

You’ll find a summary of the four evaluation tools used most often by talent development professionals in ...

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