CHAPTER 39
Consulting on the Inside: Roles, Competencies, and Challenges
At the time the second edition of Consulting on the Inside was published, the world of the internal consultant hadn’t changed very much since the 1970s. Suddenly, in early 2020, almost everything about most organizations changed—including the life of the internal consultant. Many of the aspects of the role are still true, but the daily practices have changed in both predictable and less predictable ways. This chapter addresses applications to the post-pandemic organization.
IN THIS CHAPTER:
Review the differences between external and internal ...
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