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Author Experience by Rick Yagodich

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3.2. Purchasing a platform

Content management tools have their own models and paradigms, which are not particularly suited to the mindset of the people who must use them. (See Section 4.3, “The technologists’ paradigms” for details.) This is in direct conflict with the purpose of a CMS, which is to facilitate a human process.

3.2.1. Technology purchasing process

In the old days, any type of content management was considered to be an IT responsibility. After all, the system revolved around a big, scary computer – definitely part of the IT world.

And the IT department made its own rules, in effect dictating what the rest of the business could or could not do. If you wanted a system, you informed the keepers of all things technical, and they took ownership. ...

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