Introduction: We Can Create a More Human Future

Since the invention of the Internet, technology has been one of, if not the most powerful change agent in existence. We have all borne witness to the changes, for better and for worse, that technology has had on society, our nations, our cities, the nature of work, and the human experience. In the era of artificial intelligence, together with its adjacent technologies, the rate of change is accelerating, and the impacts are yet to be determined.

This is a book for people who want to create a better future within this context of change. Some may have picked up this book hoping it will answer the question of why so few artificial intelligence initiatives succeed and provide a better way. Others may be interested in creating a better future for the front‐line workers in their organization through the implementation of technology, empowering them with the latest tools and technologies, improving the experience of their work, and increasing job security and compensation. Others may be looking to lead a full‐scale Autonomous Transformation across their organization to reimagine their organization's function in the broader market and communities they serve and are intrigued at the seemingly counterintuitive prospect of creating a more human future through the implementation of the latest technologies. Others may be starting their career or still trying to determine the right career trajectory, and hope this book can inform that process. ...

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