OVERCOMING OBSTACLES TO COMPASSION AT WORK
JUST AS THE POSSIBILITY OF human responsiveness to pain is inherent in every system, so too is the possibility that we will turn away from suffering. Throughout this book we have offered numerous examples of failures of compassion at work and the gullies they carve in people’s sense of how much of themselves they can bring to work, how much they can trust those around them, and how committed and engaged they will be in their workplace. In this chapter, we summarize the most common obstacles to compassion in organizations and offer tools for overcoming them.
HEARTS TURNED TO STONE
Here are the six most common obstacles to compassion that arise in an organization’s social architecture:
1. When ties ...