PART ONE
AN INTRODUCTION TO SUFFERING, COMPASSION, AND WORK
Suffering is a heavy word. Most of the time, we try to avoid it. Suffering is also a word you might not connect to work life. Suffering doesn’t typically show up on lists of businesses’ most significant concerns or make the cut of the many issues that can occupy a manager’s agenda. But it should. A new science of compassion, based in extensive research, helps us to see that suffering, and the compassion that helps address suffering directly, is one of the most important ideas for business today.
Most of us will spend at least one hundred thousand hours of our lives at work. Some of us will spend a lot more. It’s either foolish or wishful thinking to imagine that suffering—a concept fundamental ...
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