Balanced Scorecard Strategy For Dummies®

Chapter 16. Creating The Knowledge, Education, and Growth Dashboard

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• Using dashboards to execute your scorecard

• Setting up this dashboard for long-term success

• Developing a better growth planning technique from your dashboard

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Of the four different types of dashboards available to business managers, dashboards to help manage the company growth and development are the least commonly used. Yet, you can see where such dashboards can have great utility, such as for tracking strategic initiatives and their effect on capturing additional market share, increasing sales, or even increasing product and service demand.

Any time a company invests in growth or development initiatives, there needs to be a way to assess and adjust such initiatives based on performance against expectations, or at least based on progress made. The growth goals and objectives are usually far-reaching, yet with specific actions and initiatives that form tasks to be accomplished, some of which can be fairly short term — within the first 12 months — and can subsequently be measured and assessed for progress and adjusted as necessary to ensure the goals are achieved.

In this chapter, we explore how to design and create your dashboard for knowledge, education and growth, and the best ways to implement such a dashboard to capitalize on your long-term strategies for the future.

Requirements For Knowledge, Education, and Growth Dashboards

Your dashboard can do many things to help ...