Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)

C H A P T E R   T E N

The Balanced Paycheck

THE FINAL LINKAGE FROM HIGH-LEVEL STRATEGY to day-to-day actions occurs when companies link individuals’ incentive and reward programs to the Balanced Scorecard. As one plant manager noted after implementing a new reward program linked to its scorecard, “We have always had the measures. And we have always communicated them. Now our people are interested in them.” A Mercer Consulting Group, Inc., study of compensation practices in 214 companies reported that 88 percent of responding companies considered ...