Balanced Scorecard Success: The Kaplan-Norton Collection (4 Books)

P A R T  T H R E E

MAKING STRATEGY EVERYONE’S EVERYDAY JOB

YOU’VE FORMULATED THE STRATEGY, and you’ve built the scorecards—corporate, division, business units, shared services, and strategic partners. How do you now make the strategy happen? How do you get all employees to make strategy part of their daily job?

In the past, aligning all employees to the strategy was not critical. A century ago, at the height of the scientific management revolution, companies deconstructed complex manufacturing jobs into sequences of much simpler tasks. Industrial ...