4. Criticism – taking it, giving it
What’s in this chapter for you
‘In my old, non-assertive days, I used to dread conflict of any kind. I’d do anything to avoid an argument. It was partly because I didn’t believe in myself and also because I hated people being unpleasant to each other. Now I see that conflict can, if handled properly, be a good thing.’
Andrea Butler, MD of a publishing company
Do you try to avoid conflict at all costs? Think honestly about how you behave in awkward situations.
People who try to avoid conflict are often non-assertive, passive types. Similarly, those who always ...