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Be assertive by Infinite Ideas

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5. Learning to say ‘no’

What’s in this chapter for you

  • Stop saying ‘yes’ when you mean ‘no’
  • Using assertiveness to say ‘no’
  • Start with yourself
  • Saying ‘no’ to the boss
  • Top tips for saying ‘no’

‘I’ve always found it hard to say ‘no’ – especially when friends or work colleagues ask a favour. It must be the way I was brought up. I thought it really rude to let someone down. What I didn’t realize was how much of my time I was giving up to pleasing others.’

Gavin Jenkins, catering manager

Why do we often say ‘yes’ to something that we would rather not do? If you are prone to this, you’ll know how frustrating it can be. But you can learn to say ‘no’.

Stop saying ‘yes’ when you mean ‘no’

Do you find it difficult to say ‘no’, even to a friend? Here ...

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