I couldn’t stop thinking about what had just been revealed to me. It was exciting to have a new understanding of compassion, to understand that it wasn’t just a word for pain, but also, for tremendous joy; for elation. It made me realize just how out of touch I’d been with my employees. How could I truly have cared about them if I could never identify, emotionally, with what they were feeling during critical times in their lives?
I thought back about the times with my wife and how she tolerated my lack of true compassion. I must have been difficult to live with, being so totally consumed by my business and my problems – and the white noise inside my head. It’d been a rare exception, indeed, when I felt exactly what my wife was experiencing. ...