I couldn’t stop thinking about what had just been revealed to me. It was exciting to have a new understanding of compassion, to understand that it wasn’t just a word for pain, but also, for tremendous joy; for elation. It made me realize just how out of touch I’d been with my employees. How could I truly have cared about them if I could never identify, emotionally, with what they were feeling during critical times in their lives?

I thought back about the times with my wife and how she tolerated my lack of true compassion. I must have been difficult to live with, being so totally consumed by my business and my problems – and the white noise inside my head. It’d been a rare exception, indeed, when I felt exactly what my wife was experiencing. ...

Get Beans of Wisdom now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.