PREFACE

I am a leadership consultant. My colleagues and I at Linkage, Inc., help organizations put the appropriate systems, tools, and processes in place, to improve the quality and effectiveness of their leaders. Linkage is an international leadership development firm focused on helping Fortune 1000 companies build their leaders—and ultimately, the overall organization, resulting in better outcomes for increasing revenues and profit. We have been providing the tools to help leaders improve on leaders for 25 years, creating a huge database of information on leadership skills and qualities. While I try not to change the company’s fundamental values or strategies in the process, oftentimes I find myself pulled into a redefinition and clarifying ...

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