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Becoming a Manager: How New Managers Master the Challenges of Leadership by Linda A. Hill

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7

Coping with the Stresses and Emotions

I never knew a promotion could be so painful.

We end this chronicle of the new managers’ transformation tasks by discussing stress and emotion, for the sentiment in the epigraph expresses a theme in their experience. They were anxious about how much they would like and how well they would perform the new job. Mostly they looked forward to the promotion with excitement and optimism. Like many who have strong needs for achievement and personal growth, the managers actively welcomed the stresses brought by change and increased challenge as an opportunity for personal development. As they soon discovered, however, the stresses were greater and more debilitating than they had imagined.

Most managers reported ...

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