10

Power Platform

Dynamics 365 Marketing is a very powerful tool on its own, but the real power is in the Microsoft ecosystem. Microsoft Power Platform is a collection of low-code tools to help companies achieve more. You can see the different tools in Power Platform in Figure 10.1:

Figure 10.1 – Microsoft Power Platform

Figure 10.1 – Microsoft Power Platform

We are not going to go through all these applications. In this chapter, we’re going to focus on the tools that have the most impact on Dynamics 365 Marketing. We will go through how you can make changes and customizations with Dataverse and Power Apps. For everything you want to automate, you can utilize the capabilities ...

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