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Becoming a New Manager: Expert Solutions to Everyday Challenges by Harvard Business School Press

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Strengthening Your Emotional Intelligence

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UNDERSTANDING YOURSELF and others can help you weather and direct the personal shifts you’ll experience as a new manager. But how can you actually deepen your knowledge of your own and others’ motivations, strengths, and weaknesses? One way is through strengthening and using your emotional intelligence —a combination of self-management skills and the ability to work with others.

What is emotional intelligence?

Emotional intelligence (EI) comprises five components, as shown in the table “Components of emotional intelligence.”

Components of emotional intelligence

SELF-MANAGEMENT SKILLS
Skill Definition ...

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