UNDERSTANDING YOURSELF and others can help you weather and direct the personal shifts you’ll experience as a new manager. But how can you actually deepen your knowledge of your own and others’ motivations, strengths, and weaknesses? One way is through strengthening and using your emotional intelligence —a combination of self-management skills and the ability to work with others.
Emotional intelligence (EI) comprises five components, as shown in the table “Components of emotional intelligence.”
Components of emotional intelligence