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Becoming a Successful Manager, Second Edition by J. Robert Parkinson

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9Mastering the Art of Asking Questions

When you’re asking questions, view yourself as the student of the person you’re questioning.

COMMUNICATION, IN TERMS OF BUSINESS, enables people to connect and learn about their respective worlds. Questions are powerful vehicles in communication. They can either strengthen or weaken your connections depending on how they are asked and how they are positioned. That is why it is so important to understand the different types of questions and their purpose. For them to be productive, make sure your questions reflect positive attitudes and honorable intentions. It is not as easy as it sounds. Once we know why we are asking the question, based on our intent, we need to use the right type, with the right tone, ...

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