Becoming an Extraordinary Manager

Table of contents

1. Cover
2. Half title
3. Title
4. Dedication
5. Contents
6. List of Figures
7. Foreword
8. Acknowledgments
9. 1 Introduction
10. 2 Moving Up to Manager: How to Get and Begin the Job
11. Section I: Motivating Others
    1. 3 The Principles of Motivation
    2. 4 What People Really Want
    3. Action Items for Developing Your Ability to Motivate Others
12. Section II: Attracting and Retaining Top Talent
    1. 5 Interviewing: Choosing the Best from the Rest
    2. 6 Retaining Top Talent
    3. Action Items for Developing Your Ability to Attract and Retain Top Talent
13. Section III: Planning and Organizing Your Group’s Performance
    1. 7 Building Capability and Accountability
    2. 8 It’s About Time!
    3. Action Items for Developing Your Ability to Plan and Organize Your Group’s Performance
14. Section IV: Driving Results Through Your Organization
    1. 9 Managing Employee Performance
    2. 10 Introducing Change: From “Woe!” to “Wow!”
    3. 11 Maintaining Your Sanity: Handling Performance Problems
    4. Action Items for Developing Your Ability to Drive Results Through Your Organization
15. Section V: Lifelong Development
    1. 12 Career Planning
    2. 13 A Look to the Future
    3. Action Items for Developing Your Ability to Develop Others
16. Appendix: Job Satisfaction Survey Details
17. Bibliography
18. Index
19. About the Author
20. Copyright