Chapter 3Turning Around a Team
At the height of the dysfunction, when all the arrows are pointing downward and problems are not only apparent, they are sometimes front-page news, people begin to wonder: What went wrong? Sometimes the problems are evident long before they wreak havoc. While founders or leaders may have had innovative ideas and unique products, the culture can change to one that is no longer values-based. Without a strong foundation of values-based principles, it's very hard to create a sustainable organization. In fact, a lack of values contributes to company failures the vast majority of the time.
Often, though, organizations do start off right. Over the course of their history, they achieve great success. These companies ...
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