ABOUT THE AUTHORS

John Toussaint, MD, is the Executive Chairman of the Board of Catalysis. An internist and former healthcare CEO, he is one of the foremost figures in the adoption of organizational excellence principles in healthcare. He founded Catalysis Inc., a nonprofit education institute, in 2008. Catalysis facilitates the Catalysis Healthcare Value Network composed of approximately 70 organizations throughout North America that learn, share, and connect with each other through site visits and digital interactions designed for peer-to-peer learning. In addition, Catalysis faculty and staff have developed in-depth workshops and created many products, including books, podcasts, and webinars.

In addition, Dr. Toussaint was a founding board ...

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