Author

Hugh R. Alley, PEng, is president and founder of First Line Training Inc. The company helps clients improve productivity and profits by building the skills of managers and supervisors. Hugh is an industrial engineer and has worked for over 25 years in a wide range of manufacturing settings. He has been a manager, a consultant, and a business owner. He has helped many organizations make significant gains in productivity.

Hugh has trained over 900 supervisors and front-line leaders. He has run three different manufacturing firms, including several distribution centres. He has either designed or helped with the design and fit-out of almost a dozen factories and distribution centres.

Prior to starting First Line Training in 2011, Hugh was ...

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