CHAPTER 7
Shifts in Health Care Culture and Delivery of Care
The evolution of health care has led to a shift in focus from the delivery of patient care and organizational change through development of cultures (Anders and Cassidy 2014). This has been motivated by the demand for health care organizations to competitively operate. The evolving patient population in terms of age, mental health needs, and other chronic illnesses, along with the rising costs associated with health care, led to the shift towards delivering care though a patient-oriented approach (Anders and Cassidy 2014). Though the shift in care delivery for health care organizations is encouraged by industry change, it is difficult for health care organizations to easily adjust ...
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