CHAPTER 4 : SECURING EARLY WINS, ACQUIRING ALLIES, AND BECOMING A SUPERSTAR FAST
UNDERSTAND THE CUSTOMERS
Doing the right work implies an understanding of the customers you are serving.
WHO IS THE CUSTOMER YOU ARE SERVING?
tDo you know the main customers of your role?
tAre they internal to the company, or external?
tHow do you know if they are satisfied with you and your work?
Coming up with answers to these questions is key to making sure that the work you are doing delivers the right results. If the answers aren’t
obvious to you, then these are important conversations to be having with your mentor or supervisor. ...
Get Being New at Work: A Guide for Mastering the Art of a New Job now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
