Skip to Main Content
Best Possible Outcome
book

Best Possible Outcome

by Garth Callender
August 2023
Beginner to intermediate content levelBeginner to intermediate
224 pages
4h 3m
English
Wiley
Content preview from Best Possible Outcome

CHAPTER 13EXPECT THE UNEXPECTED

In times of crisis, a formal decision-making process will always outperform an ad hoc — or non-existent — process for reacting to the unforeseen or unexpected.

It became clear that the teams that excelled when deployed to war zones were those whose leadership teams had a well-drilled process for their decision-making in crisis. But having a process is only half the answer. Regular practice ensures a team will be able to make decisions at short notice and react effectively to complex problems.

By the end of this chapter you will understand the value of training your team for uncertainty. This is not just about the resilience of your organisation or getting the most out of your team. It's about being fair to each individual you thrust into a challenging situation.

Six days into a nine-day exercise. The commander has had little sleep and his operations officer has had less. There are multiple moving parts, with soldiers operating in several areas of the province. Reports come in of the discovery of an IED in a culvert in the road; a villager has just approached the compound gate with an injured child; a general is visiting the following day and his liaison team is due any minute. The incoming rocket siren sounds, and at the same time the admin radio sparks up with a request to confirm numbers for an upcoming flight to rotate soldiers through one of the outlying patrol bases.

Then, over the top of the chatter of the command post, the young captain ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Leading Winning Teams

Leading Winning Teams

Trent M. Clark
Predicting Personality

Predicting Personality

Drew D'Agostino, Greg Skloot
Become a Better Problem Solver by Telling Better Stories

Become a Better Problem Solver by Telling Better Stories

Arnaud Chevallier, Albrecht Enders, Jean-Louis Barsoux
The Champion Leader

The Champion Leader

Christopher D. Connors

Publisher Resources

ISBN: 9781394203321Purchase Link