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Best Practices for Transportation Agency Use of Social Media
book

Best Practices for Transportation Agency Use of Social Media

by Susan Bregman, Kari Edison Watkins
October 2013
Intermediate to advanced content levelIntermediate to advanced
331 pages
9h 13m
English
CRC Press
Content preview from Best Practices for Transportation Agency Use of Social Media
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© 2010 Taylor & Francis Group, LLC
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Fish Heads and Haiku:
Voices from the Field
Susan Bregman
To illustrate the opportunities and challenges of using social media on a
day-to-day basis, co-editor Susan Bregman interviewed representatives
from six transportation agencies across the U.S. The interviews high-
lighted common issues, successful practices, and lessons learned. The
following agencies were included:
Washington State Department of Transportation
Los Angeles County Metropolitan Transportation Authority
Akron-Canton Airport
District Department of Transportation (Washington D.C.)
Central Ohio Transit Authority
Arizona Department of Transportation
These selected agencies include two transit operators, a regional airport,
two state ...
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Publisher Resources

ISBN: 9781466568617