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Best Practices for Transportation Agency Use of Social Media
book

Best Practices for Transportation Agency Use of Social Media

by Susan Bregman, Kari Edison Watkins
October 2013
Intermediate to advanced content levelIntermediate to advanced
331 pages
9h 13m
English
CRC Press
Content preview from Best Practices for Transportation Agency Use of Social Media
LEARNING FROM CUSTOMERS AND COMMUNITY
143
© 2010 Taylor & Francis Group, LLC
for the selected route. The system asks for a destination in order to know
when to stop sharing the location trace. Finally, the user indicates how
full the bus is and presses the “Start Recording” button to share a loca-
tion trace from his or her phone. Details on the design process, system
architecture, and rationales for various features were carefully considered
throughout the process (Yoo et al. 2010; Steinfeld et al. 2012a; Zimmerman
et al. 2011).
An early version of the system was used in a eld trial with riders
on the Port Authority of Allegheny County in Pittsburgh (Zimmerman
et al. 2011). The team wanted to assess whether users would be willing
to share location ...
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Publisher Resources

ISBN: 9781466568617