
BEST PRACTICES FOR TRANSPORTATION AGENCY USE OF SOCIAL MEDIA
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to improve services. Most importantly, riders’ dissatisfaction about inci-
dents can be quantied through sentiment analysis of social media data,
allowing an agency to understand what types of incidents change rider
perceptions the most.
Inferring Urban Land Use Patterns
Urban land use is the key term in the language of urban planning. The
traditional land use identication approach involves on-site investiga-
tions, surveys, and questionnaires. All these measures require intensive
labor resources, time, and money. The mutual inuence of human behav ...