BEST PRACTICES FOR TRANSPORTATION AGENCY USE OF SOCIAL MEDIA
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approved by the Ofce of Public Affairs. Other government agencies rely
on the judgment of their employees to make sure that posts conform to
their policies. King County (2010), for example, simply advises employees
to use discretion when posting on behalf of the agency:
Once these comments or posts are made, they can be seen by any-
one and usually cannot be deleted. Consequently, communication
should include no form of profanity, obscenity, or copyright violations.
Likewise, condential or non-public information should not be shared.
Employees should always consider whether it is appropriate to post
an opinion, commit oneself or one’s agency to ...