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Best Practices for Transportation Agency Use of Social Media
book

Best Practices for Transportation Agency Use of Social Media

by Susan Bregman, Kari Edison Watkins
October 2013
Intermediate to advanced content levelIntermediate to advanced
331 pages
9h 13m
English
CRC Press
Content preview from Best Practices for Transportation Agency Use of Social Media
BEST PRACTICES FOR TRANSPORTATION AGENCY USE OF SOCIAL MEDIA
214
© 2010 Taylor & Francis Group, LLC
The concept of a digital divide was historically concerned with lower
income and non-white ethnic groups having unequal access to telephone and
computing power at home and at work, thus creating two cultures (NTIA
1995). The proliferation of smart phones rapidly changed this dynamic, with
Internet access via a cell phone higher among blacks (57%) and Hispanics
(64%) compared to whites (49%) as early as 2009 (Smith 2010). Similarly, the
highest increase in smart phone use is among those making less than $30,000
per year (34% in February 2012 compared to 22% in May 2011).
Perhaps surprisingly, the Pew Research Center’s comprehensive
2012 social net ...
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Publisher Resources

ISBN: 9781466568617