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Best Practices for Managing BPI Projects by Yusuf Abudi, Gina Abudi

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INTRODUCTION TO MANAGING BUSINESS PROCESS IMPROVEMENT PROJECTS

We often hear from clients that they are challenged with effectively managing business process improvement (BPI) initiatives. It isn’t even the size of the initiative that troubles and worries project managers, but simply the fact that a BPI project will likely be quite visible and a bit contentious within the organization is worrisome for project managers, and will likely entail many challenges. As one client, a senior project manager in his organization with 30 years of experience told us, “I cringe each time I am assigned a BPI project! I just know I am going to have a difficult ...

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