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Best Practices for Managing BPI Projects by Yusuf Abudi, Gina Abudi

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ANALYZING CURRENT BUSINESS PROCESSES

Analyzing the current business process is mapping out the as-is model of the process to enable the business process improvement (BPI) project team to understand where the gaps exist and where improvement opportunities lie. Effectively, the BPI team is looking for the root cause of the problem with the current process to understand how to fix it. Root causes of a problem, when resolved, eliminate that problem from occurring again. By asking why, something occurs, a root cause is identified. Asking why a problem is occurring is a Japanese quality technique that clarifies explanations for a problem until the ...

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