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Best Practices for Managing BPI Projects by Yusuf Abudi, Gina Abudi

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EVALUATING THE SUCCESS OF THE BPI PROJECT

The evaluation process for the business process improvement (BPI) project may be a simplified process or may be a much more detailed process that, effectively, becomes a new project. For smaller BPI projects that may impact only a workgroup or one department, a simplified evaluation process to ensure the success of the final process may be satisfactory. This might be done through a survey or simple observation.

For more complex BPI initiatives, however, doing a more robust evaluation to determine the business impact will be beneficial to truly show the value of the process redesign to the bottom line. ...

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