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Best Practices for Managing BPI Projects by Yusuf Abudi, Gina Abudi

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MANAGING A VIRTUAL AND DIVERSE PROCESS IMPROVEMENT PROJECT TEAM

In today’s world nearly every business process improvement (BPI) project team is comprised of virtual and diverse members. Team members may be coming from clear across the country, around the world, or even in another office only a few states away. Stakeholders—an extension of the team—will likely come from a variety of locations when the process improvement project is more complex and spans a number of divisions within a larger organization.

Virtual team members and virtual stakeholders add complexity to the BPI project because the challenges that the BPI project manager faces will ...

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