To support our text, all of the examples cited in this volume are based on real situations. They are the result of our observations and findings gleaned over our respective careers.
These examples are mentioned in order to promote understanding of the concepts presented and not to make a value judgment about the people or their behavior.
Our school of thought presented in this book is applicable to all workplaces, regardless of the sector, province, country or culture specific to each organization. However, to adapt these concepts to your workplace and the social and legal context within your region or country, you need to take into account the situations, characteristics and challenges specific to your organization.