CHAPTER 3

THE MODERN MANAGER’S CHALLENGES

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An observation

As we have seen, the managerial profession has changed significantly over the past few decades. Managers can no longer just “wing it” when it comes to performing their role.

Although the mastery of technical skills is still very relevant, it’s not as important as it was in the past. We can’t emphasize this enough: Know-how (work organization) and people ...

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