Chapter 2. Helpful Concepts

Introduction

This chapter describes some concepts that underlie the approach and techniques I describe in the rest of the book. These concepts relate to ways of categorizing how we think about analysis:

Needs and solutions

Outcome and output

Discovery and delivery

By introducing these concepts I hope to create a common language used in the rest of the book. The terms used in these concepts are also included in the glossary.

Needs and Solutions

In the Preface, I described analysis as the activities involved with

• Understanding stakeholders

• Understanding context

• Understanding the need

• Understanding the solution(s)

• Organizing and persisting solution information

It occurs to me that some key definitions ...

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