Beyond The Call: Why Some of Your Team Go the Extra Mile and Others Don't Show

READING LIST

A list of some of the academic papers produced during the literature review phase by the research team.

Cohen-Charash, Y., & Spector, P.E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behaviour and Human Decision Processes, 86, 278–321

Bateman, T.S., & Organ, D.W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee ‘citizenship.’ Academy of Management Journal, 26(4), 587–595

Bhattacharya, C.B., Rao, H., & Glynn, M.A. (1995). Understanding the bond of identification: an investigation of its correlates among art museum members. Journal of Marketing, Vol. 59, October, pp. 46–57

Blader, S., & Tyler, T.R. (2003). Testing the four component model of procedural justice. Personality and Social Psychology Bulletin, 29, 747–758

Blader, S., & Tyler, T.R., (2003). The four component model of procedural justice. Human Resource Management Review, 13, 107–126

Blader, S.L., & Tyler, T.R. (2009). Testing & extending the Group Engagement Model: Linkages between social identity, procedural justice, economic outcomes and extra role behaviour. Journal of Applied Psychology. Vol. 94, No. 2, 445–464

Bolino, M.C. (1999). Citizenship and impression management: Good soldiers or good actors? Academy of Management Review, 24, 82–98

Brief, A.P., & Motowildo, S.J. (1986). Prosocial Organizational Behaviours. The Academy of Management Review. 11(4), 710–725

Cappelli, P., & Rogovsky, N. (1994). New Work Systems and Skill Requirements. ...