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Beyond the Days of the Giants
book

Beyond the Days of the Giants

by Paul D. Fisher
July 2017
Intermediate to advanced content levelIntermediate to advanced
181 pages
5h 12m
English
Productivity Press
Content preview from Beyond the Days of the Giants
Clash of the Titans ◾  23
instead of presenting all relevant information for them to use to make their
own risk-based decisions. By excluding our customers (or our children or
medical patients) from using available relevant information to make their
own decisions, we actually reduce the value of their clinical experience.
This important cost-shifting principle cannot be overemphasized. It turns
out that an important part of the job of migrating toward the new means
of our professional mission is to stop impairing the value of what we do by
taking decision-making power away from our clients.
I was first introduced to this important concept of creating value by cost-
shifting to the customer by watching Thomas Friedman give a speech on tele-
visi ...
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Publisher Resources

ISBN: 9781482203578