Bias Interrupted

CHAPTER 13

How can CDOs and HR get buy-in—and deliver—on DEI goals?

HR and CDOs will play the central role in ensuring sustainable companywide DEI progress. Organizational change can take a decade and, not to put too fine a point on it, CEOs come and go, but HR is eternal. The first key to sustainable progress on DEI is to build bias interrupters into organizational systems instead of relying on companywide conversations about inclusion. Inclusion conversations are no substitute for interrupting bias in your company’s business systems, using metrics to establish baselines and measure progress.*

This chapter will provide concrete guidance on how to construct an evidence-based case for your company’s DEI goals and the structural change needed ...