Appendix A. Case Study Conclusion

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ETI has successfully developed the “fraudulent claim detection” solution, which has provided the IT team experience and confidence in the realm of Big Data storage and analysis. More importantly, they see that they have achieved only a part of one of the key objectives established by the senior management. Still left are projects that are intended to: improve risk assessment for applications for new policies, perform catastrophe management to decrease the number of claims related to a calamity, decrease customer churn by providing more efficient claims settlement and personalized policies and, finally, achieve ...

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