Affecting Performance
Learning leaders are increasingly accountable for proving that what they do adds value and affects business performance. The simple truth is that data starts the conversation about effectiveness. Increasingly, it is harder and harder to have a conversation around the effectiveness and impact of learning in the absence of any hard data. A pile of smile sheets that proves conclusively everyone enjoyed a particular learning experience no longer works. As the quality guru W. Edwards Deming said a long time ago: “In God we trust; all others bring data.”
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