CHAPTER 3

Innovations in Management

For most managers, one of their primary concerns—in addition to the solvency of the business—is the way that they interact with employees. And given the proliferation of management consultants, there are certainly a lot of ideas out there about how that should be done. Taking a bird’s eye view on our organizations, we tend to create elaborate pyramid structures that facilitate ease of assignment of workload, and probably more importantly, mechanisms of accountability. But there are also numerous organizations dating back to the 1950s that have thrown hierarchies to the wind in favor of strategies that emulate natural systems. We will discuss a few success stories in this chapter and provide some biological ...

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