Interpersonal conflicts are a behavior exhibited for a number of reasons. Among them are:

  1. Personality conflict between individuals

  2. Personality issue of an individual

  3. Difficult personal (outside) environment

  4. Difficult work environment

  5. Lack of understanding of one's role

  6. Rejection of one's role

This book is not and does not intend to be a treatise on psychological issues and human behavior. However, there are some layman's observations and actions that can be taken by the project manager to preserve the objectives of the project team. These observations and actions follow the numbering scheme above. Before employing any of these approaches, you may want to attempt to rectify the situation yourself. That's fine if it is just a squabble. If it's ...

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