Skip to Content
Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty
book

Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty

by Laurence Vincent
February 2012
Intermediate to advanced
272 pages
6h 49m
English
AMACOM
Content preview from Brand Real: How Smart Companies Live Their Brand Promise and Inspire Fierce Customer Loyalty

CHAPTER THREETHE BENEFITOF YOUR BRAND

It’s the moment of choice. Maybe I’m not even aware I’m choosing. Maybe I’m sitting in traffic and I am only aware that I’m hungry. My mind drifts to dinner. For reasons I certainly can’t explain, I want pizza. It takes me a fraction of a second to have a preference. A half hour later I’m savoring the flavors of the local pizzeria that popped into my head. Even though my mind probably weighed many options, my choice felt pretty effortless. Several known benefits could have factored into my selection, such as a particular flavor of sauce I might have been craving or a price point, or the speed of service, or positive emotions associated with my past experience at the restaurant, or a need for a little variety. ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.

Read now

Unlock full access

More than 5,000 organizations count on O’Reilly

AirBnbBlueOriginElectronic ArtsHomeDepotNasdaqRakutenTata Consultancy Services

QuotationMarkO’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
QuotationMarkI wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
QuotationMarkI’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
QuotationMarkI'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Mark W.
Embedded Software Engineer

You might also like

Opt-Out Effect, The: Marketing Strategies that Empower Consumers and Win Customer-Driven Brand Loyalty

Opt-Out Effect, The: Marketing Strategies that Empower Consumers and Win Customer-Driven Brand Loyalty

Gerald E. Smith

Publisher Resources

ISBN: 9780814416761