Chapter Nine

Developing Resilience

“I have missed more than 9,000 shots in my career. I have lost almost 300 games. On 26 occasions I have been entrusted to take the game winning shot… and I missed. I have failed over and over and over again in my life. And that’s precisely why I succeed.”.

MICHAEL JORDAN, FORMER PROFESSIONAL BASKETBALL PLAYER

In a world defined by rapid change and volatility, resilience has taken on a whole new meaning. It is no longer simply a case of being able to fend off the occasional knock here and there – the capacity to quickly adapt, recover and return reinvigorated is a constant requirement. Consequently, resilience is now a critical part of any business strategy, and being flexible and ready to act ...

Get Brands & Rousers now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.