May 2017
Intermediate to advanced
240 pages
4h 8m
English
Preface: How this book came to be
Introduction: How to use this book
1 How We Get Stuck: Breakdowns in conversation
Focus on real, live conversations
Power plays can’t help you strengthen relationships
Framing breaks down in unfamiliar and polarized situations
2 (In)Authenticity: The key to getting unstuck
Consistency with the past can lead to getting stuck
Dynamic authenticity is aligned with the future
Dynamic authenticity is a team sport
3 Know What You Bring: The hidden baggage of conversations ...