CHAPTER 5

Resource Transformation as Growth Recovers

At the dawn of the Fourth Industrial Revolution, IBM, Digital Equipment Corporation (DEC) and a small number of other large companies led the information technology (IT) industry. DEC’s CEO Kenneth Olson was widely considered one of the industry’s leading innovators with his technology prowess, management savvy, and organizational imagination. Twenty years earlier, as a newly minted MIT graduate, working at the university’s Lincoln Lab, Olson received a number of patents for an improved version of magnetic core memory, the predecessor of the microprocessor. Core memory had been invented by Jay Forrester, then the lab’s director, and Olson’s long-term mentor. Very soon thereafter, an ambitious ...

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